I enjoy people and truly love working with my clients, especially when I get to establish a relationship with clients for many years. However, I am most at home with quiet moments, snuggling a cat, reading a book, walking outdoors.
So, I’m writing this for all of you that feel a bit of anxiety when I say “book a 15 minute consult and we’ll talk about your project“. I get that this statement maybe scary.
What are consults?
Consults are conversations.
They are a chance to get to know each other, see if we like each other, and learn how we might work together.
They are casual. My husband sometimes hears me from upstairs (one day I’ll have an office door!) and wonders about the things he hears me say during these calls. Why am I asking about your daughter, or talking about how I’m a bit of a yoga geek? It’s who I am, and as small business owners, I think we should both work with people who we can connect with.
These calls are about seeing if I can really help your business, and figuring out the best way to do so.
It’s a chance for you to ask questions and pick my brain.
These calls are assessments of your project, and to see if we’re a good fit.
3 things that will not happen during our call:
- I won’t ask you to book. I’ll give you the information needed, and if you tell me your ready, I’ll tell you about the next steps. No matter how many marketing articles I read telling me to do so, I don’t ask for the sale during our consult. I want you to book when you’re ready, with the right designer. I often have clients come to me a year after we talk, and that’s okay with me.
- I’ll gladly give you general pricing, but your custom estimate will be sent to you shortly afterwards. After we talk, I’ll take the information you gave me, and go through it carefully so when I give you a price it will not change, unless you request a change or add-on to the project. You’ll get a written proposal on your project within 24 hours of our chat, usually much sooner.
- I won’t judge if your toddler is on your lap, and you have to get up three times to pet your dog. It’s life, and part of working from home at times. Plus my cat has been known to climb on the back of my chair and practically sit on my head while I talk.